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At Khelaghor BD Responsible Gambling
Our Commitment

Play for fun, not out of compulsion. Khelaghor BD believes that genuine entertainment is only possible when the game stays within your control — and we're here to help you maintain that control.

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Your Protection
Our Priority
Bet for fun —
Not Down the Road to Harm

What is responsible gambling and why does it matter?

For many people, betting and gambling are simply a form of entertainment. Placing a wager on your favourite team in a cricket match, enjoying the thrill of football — it can all be good fun. But when that fun starts slipping out of control, that's when problems begin. Khelaghor BD— we believe responsible gaming means knowing your limits, staying within your budget, and knowing when to stop.

International research shows that the majority of people who bet online do so in a healthy, enjoyable way. However, for a small proportion of users, it can develop into a problem. Khelaghor BD actively works to identify and prevent those risks. We're not just a betting platform — we're a responsible partner.

Our Responsible Gambling Our policy rests on three core principles: transparency, protection, and support. We provide a range of tools and services to help you stay in control and keep betting an enjoyable activity. You can explore all of them in detail on this page.

Strictly prohibited for anyone under 18
All Khelaghor BD services are strictly for users aged 18 and above. Minors are not permitted to use this platform under any circumstances. Age verification is mandatory at the point of registration.

Remember — betting should never be treated as a source of income or a solution to financial problems. It is purely a form of entertainment. Khelaghor BD— you can always bring that mindset to your play, and we'll help you stay on track.

Keep in mind: Chasing losses with more bets is never the answer. Every bet is independent. If you're on a losing streak, take a break — and reach out to our support team if you need to.

Our Tools for Responsible Gaming

Khelaghor BD gives you these powerful tools to stay in control of your betting

Set Deposit Limit
Set a cap on how much you deposit daily, weekly, or monthly. Limits take effect immediately once set.
  • Go to Profile Settings
  • Select the Responsible Gaming option
  • Set Deposit Limit
  • Changes take 24 hours to come into effect
Session Time Limit
Set a limit on how long you stay on the platform in one session. Once the time is up, you'll automatically receive a warning notification.
  • Set Daily Session Time
  • You'll receive an alert when your time is up
  • You'll have the option to take a break
  • Adjustable from your account
Cooling-Off Period
Step back and clear your head. Set a cooling-off period from 1 day to 6 weeks — betting will be completely suspended for that entire time.
  • Choose anywhere from 1 day to 6 weeks
  • Logging in will not be possible during this period
  • Automatically reactivates when the period ends
  • Can be extended by contacting support
Self-Exclusion
If you feel betting is becoming a problem, you can lock your account completely for anywhere between 6 months and 5 years.
  • Choose 6 months, 1 year, 3 years, or 5 years
  • You won't receive any communications during this period
  • Cannot be cancelled once activated
  • New Account Registration Blocked
Loss Limit
Decide in advance how much you can lose within a set period before betting is cut off. If you go over budget, your account will be locked automatically.
  • Set Daily/Weekly Loss Limits
  • Automatic notification when your limit is reached
  • Betting stops when the limit is reached
  • Reducing your limit takes effect immediately
Betting History & Reports
View your full betting history, win/loss breakdown, and spending analytics at any time. Be honest with yourself.
  • Filter by Date
  • View Total Deposits & Withdrawals
  • Calculate Net Loss/Gain
  • Download as PDF

Recognise the Signs of Problem Gambling

Watch for these signs — they may mean it's time to stop and seek help

01
You keep betting to recover losses and can't seem to stop
02
Feeling restless, irritable, or unfocused when you're not betting
03
Hiding your betting activity from family or friends, or lying about it
04
Spending money set aside for bills or daily expenses on betting
05
Taking out loans or borrowing from people close to you to fund your betting
06
Prioritizing betting over work, family, or other responsibilities
07
You need increasingly larger bets to feel the same excitement, and smaller bets no longer bring you any enjoyment
08
You have tried to stop betting but have failed repeatedly
If you notice even one of the signs above, don't wait — Get Help. The Khelaghor BD support team is ready to assist you with complete confidentiality.

Self-Assessment

Answer these questions honestly — this is just for you

1
In the past month, have you bet beyond your budget?
2
Do you feel irritable or uneasy when you're unable to bet?
3
Have you stayed up later than usual to keep betting after a loss?
4
Have family or friends ever expressed concern about your betting?
5
Do thoughts of betting creep in while you're working or studying?
6
Do you find it hard to stop betting even when you want to?
If you answer "Yes" to any 2 of these questions — then talk to us.
Our support team is ready to assist you in a completely non-judgmental and confidential environment.
Help Centre →

Why does Khelaghor BD believe in responsible gambling?

Learn about the values and commitments that drive our platform

User Wellbeing Comes First

Khelaghor BD doesn't just focus on profit. The mental and financial wellbeing of every user is our highest priority. A healthy player is a genuine long-term member of our community.

AI-Powered Risk Detection

Our automated system detects unusual betting patterns and proactively reaches out to at-risk users — even if they haven't asked for help.

Strict Age Verification

Age verification is mandatory when registering on Khelaghor BD. Through national ID verification, we ensure that only adults can access our platform.

Judgement-Free Support

Our support team is trained and compassionate. If you're struggling, don't hesitate to reach out — we don't judge, we just help.

Transparent Information & Education

Khelaghor BD displays the odds and statistics for every game transparently. We want you to know exactly what risk is involved with each bet — no guesswork, no fine print.

Positive Betting Culture

We want to create an environment where betting means enjoyment, not stress. Responsible gaming messaging is actively woven into every one of our promotions.

Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

Yes, though increasing your limit requires a mandatory 24-hour waiting period — this is intentional, to prevent impulsive decisions. Reducing your limit takes effect immediately. This policy exists to protect you.

No, your balance remains completely safe when self-exclusion is active. Once the self-exclusion period ends, you can log in as normal to view and withdraw your balance. Khelaghor BD never withholds your funds.

No. If anyone attempts to open a new account under the same identity during self-exclusion, our system will detect and block it automatically. This is a core part of responsible gambling and cannot be bypassed.

Yes, we take third-party requests seriously. If a family member or someone close to a user contacts our support team, we will assess the situation and take the necessary steps. The entire process is handled with complete confidentiality.

Beyond the Khelaghor BD support team, Bangladesh's National Mental Health Helpline (16789) and psychiatry departments at various government hospitals offer free consultations. We can help connect you with the right service when you need it.

A cooling-off period is a temporary break of up to 6 weeks that automatically lifts once the period ends. It acts as a light-touch precaution. Self-exclusion, on the other hand, is a long-term measure — from 6 months up to 5 years — and cannot be cancelled before the period expires. If things feel serious, self-exclusion is the right choice.

Gamble Responsibly — Keep It Enjoyable

Betting at Khelaghor BD is about more than just winning — it's about a safe and enjoyable experience. Join today and make the most of our responsible gaming features.

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18+ only. Betting can become an addiction. If you need help, please reach out: Help Centre

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